Heidi Neuhauser
Heidi Neuhauser is one of the most recognizable educators and advocates in the Dynamics 365 and Power Platform community. Starting on the customer side with CRM 4.0 on-prem, she built her reputation by rescuing troubled implementations and helping teams truly understand their systems.
After moving to the partner side in 2017, she became known for fixing CRM projects, improving user adoption, and translating complex ideas into clear, practical guidance. Her B2B marketing background gives her a unique perspective on process, storytelling, and user experience.
A Microsoft MVP, community leader, and active content creator, Heidi is known for her clarity, energy, and approachable teaching style. She’s helped thousands of users, admins, and leaders build better CRM and Power Platform solutions by focusing on purpose, process, and people.
Today, she continues to lead and champion the community with an educator’s heart and an evangelist’s passion.