William McLendon
Microsoft MVP | Field Service Expert | Scheduling Strategist
William McLendon is a Microsoft Business Applications MVP and a recognized leader in Field Service transformation. With a deep understanding of Dynamics 365, Power Platform, and AI, William specializes in optimizing service operations, from smart scheduling to predictive maintenance. His expertise has helped countless organizations improve technician productivity, reduce service costs, and deliver exceptional customer experiences.
As co-host of the "Service X-Factor" podcast, William combines his industry insights, technical know-how, and a passion for problem-solving to uncover the strategies behind service operations success. Whether it's demystifying connected field service, tackling complex scheduling challenges, or exploring the latest industry trends, William brings real-world wisdom and practical advice to every episode.