Scott LeFante
Field Service Innovator | Microsoft MVP | Transformation Strategist
Scott LeFante is a recognized leader in Field Service transformation, a multi-time Microsoft MVP, and a trusted advisor to organizations looking to turn service from a cost center into a competitive advantage. With over a decade of hands-on experience optimizing service operations with Dynamics 365, IoT, and AI, Scott has guided global brands through complex digital transformations, helping them achieve higher productivity, faster response times, and new revenue streams.
As co-host of the "Service X-Factor" podcast, Scott brings his energetic style, industry expertise, and real-world insights to uncover the secret ingredients behind service operations success. Whether it's exploring proactive maintenance, smart scheduling, or the latest in connected service, Scott's mission is clear: help organizations make service smarter, faster, and more profitable.